A Fortune 500 telecommunications firm reported a ROI of 529% based on survey of 43 leadership development participants. They also found the financial benefits from increased retention raised the overall ROI to 788%. “Employers are shocked at how high their ROI numbers are from Coaching. He recalls a large employer in the hospitality industry saved […]

According to Karen C Wise in her attempt to define coaching she had to settle for 10 definitions, and I will adopt these definitions as follows; Coaching is about “Unlocking a person’s potential to maximize their own performance.  It is helping them to learn rather than teaching them” (Whitmore 2003). Coaching is “A collaborative, solution […]

A GOOD Coach: Creates a supportive presence Creates and Maintains Rapport and Awareness Is Skilled in Giving and Receiving Feedback Is an Effective Listener Has Effective questioning skills Motivates people to set goals that are a stretch Has the Ability to challenge Is supportive during psychological state change Is Open minded, Non Judgmental and has No Preconceptions […]